Refund and Returns Policy
At instajoy, we strive to provide the best possible shopping experience for our customers. However, we understand that sometimes you may need to return an item or request a refund.
User Responsibilities
You are responsible for carefully reviewing our refund and returns policy before making a purchase. By placing an order, you acknowledge that you have read, understood, and agree to be bound by this policy.
Order Cancellation
You may cancel your order at any time before it has been shipped. To cancel your order, please contact our customer service team at [email protected] or call us at +1 (424) 654-5310.
Return Policy
We accept returns within 30 days of delivery. To initiate a return, please contact our customer service team and provide a valid reason for the return. You will be responsible for the cost of return shipping.
Website Rules
We reserve the right to modify or terminate our refund and returns policy at any time without notice. You are responsible for checking our website regularly for any updates to this policy.
Intellectual Property
instajoy and its affiliates own all intellectual property rights to our website, products, and services. You may not reproduce, distribute, or display any content from our website without our prior written consent.
Liability Disclaimer
We are not liable for any damages or losses arising from the use of our website, products, or services. You use our website at your own risk.
Governing Law
This refund and returns policy shall be governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from this policy shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Contact Us
If you have any questions or concerns about our refund and returns policy, please do not hesitate to contact us at [email protected] or call us at +1 (424) 654-5310. You can also write to us at 7160 North 11th Avenue, Los Angeles, California 90094, United States.